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1. #Advanced installer 12.7.1 how to
2. #Advanced installer 12.7.1 install
3. #Advanced installer 12.7.1 update

This release adds support for the following platforms: See Java SE General FAQs on the Oracle website for details. All future Web Help Desk releases will include OpenJDK, which is a free and open-source implementation of the Java Platform. This release includes Open Java Development Kit 11 (OpenJDK 11), an open source implementation of the Oracle Java platform.īeginning with Web Help Desk 12.7.1, the Oracle Java SE 8 software will no longer be available for Web Help Desk without a commercial license.

#Advanced installer 12.7.1 how to

> Learn how to locate a ticket in Client History Open Java Development Kit 11 The new drop-down menu provides additional sorting options, allowing clients to sort the ticket history by updated status, ID number and subject. The History window in the Client interface now includes filters that allows clients to sort their tickets based on status and request type.

#Advanced installer 12.7.1 update

> Learn how to review and update your Client profile Updated Client History window You can add custom fields for additional user details, and select a room, location, and department for each user. The Client Profile window now includes a new interface. > Learn how to create an FAQ Updated Client profile window The updated editor also allows you to drag and drop images into your Mozilla Firefox and Google Chrome web browsers. The updated Create FAQ editor includes a new interface and provides additional tools for creating and editing your FAQs. WHD 12.7.1 offers new features and improvements compared to previous WHD releases. They also provide information about upgrades and describe workarounds for known issues.įor information about hotfixes, see Web Help Desk Hotfixes.įor access to previous release notes, see the Previous Version documentation.įor information about requirements, see the Web Help Desk documentation.įor information about configuring your deployment, see the Web Help Desk Administrator Guide. These release notes describe the new features, improvements, and fixed issues in Web Help Desk 12.7.1. View All Application Management Products.View All IT Service Management Products.Customer Success with the SolarWinds Support Community.Installing Server & Application Monitor.

#Advanced installer 12.7.1 install